Stanbic IBTC Bank Nigeria, a member of Standard Bank Group, is currently recruiting for the following position(s):
Position: Officer Administration Support
The Officer Admin Support is responsible for the fulfillment process, administration functions and to ensure that a high level of quality customer service is achieved and maintained. Although this role does not interact on a face to face basis with Customers, the fulfillment area is the engine room where all transactions are actioned and therefore has a direct bearing on quality customer service. Therefore work quality and to deliver against very specific timelines should be the ideal candidate's absolute passion.
Customer Service:
• The most consistent aspect of this job is service delivery A day in the life of the Officer Admin Support begins and ends with the fulfillment of all transactional processes and procedures.
• Within this context, having a love for, interest in and a tolerance of data, processes and procedures and a eye for detail is key.
• The catch phrase "customer care" and customer service are often heard but seldom really experienced. www.theinfostride.com
• Some people naturally want to and are really talented delivering quality service and products consistently and on time.
• There are many ways of doing this but the result of friendly, competent and efficient service is always the same, a happy and loyal customer.
Position Requirements:
• Product Knowledge
• Routine
• Compliance
How to Apply:
• Visit this link: Nigeria Jobs (http://corporateandinvestment.standardbank.co.za/pages/careers_hv/nigeria/jobs.html)
• Click on the job title for further information
• Click on 'Apply now'
It is advisable to submit your application before the deadline. If you need further information, please post below. Good luck!