Job Title: Information Technology Manager
Company: Nextzon Business Services Limited
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 5 years
Location: Anambra, Nigeria
Job Field: Engineering / Technical ICT / Computer
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Nextzon Business Services Limited, is recruiting on behalf of its client, a start-up mega drug distribution centre in the Pharmaceutical sector to fill the following above positions.
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Job Purpose: – Formulating IT strategies, monitoring and maintenance of all systems, application services and IT automation infrastructure in the company. – To ensure the deployment of new applications; identification of key business requirements and leadership of the development of IT solutions; and management of the relationships with the business lines and functional departments and developing strong contacts with the various arms of the company.
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Key Roles and Responsibilities: – Responsible for recommending and establishing appropriate IT systems and processes for the company and evaluating deployed technology to ensure compatibility and effectiveness. – Provide direction in addressing a wide range of problems involving network architecture; hardware and software; server administration; wireless networking; and information management. – Responsible for developing cohesive and homogenous IT structure – Responsible for managing and maintaining the IT unit – Responsible for the implementation of the various aspects of the company's ICT Architecture
Administration of all ICT infrastructure
Vendor(s)/service provider management – Monitor outsourced company IT Processes (if any)
Responsible for developing policies and procedures for IT acquisition and utilization. – Responsible for monitoring and managing systems- gateway devices (routers, switches, firewalls and WAN systems) and the server systems (the network server, e-mail server, ISA server and database) for the company – Responsible for managing the disaster recovery process – Responsible for managing IT support functions and reviewing/recommending appropriate alternative system options
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Key Performance Indicators: – Timelines of responding to queries from all units – Data management, storage/security – Efficiency created from use of system. – Stability of systems. – Network uptime of 99.9% – Overall customer satisfaction – Low rate of ICT policy violations both internal and external – High rate of compliance with all guidelines and regulatory frameworks – Smooth and unhindered operational services
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Required Skills and Competencies: – Skills/Knowledge – Strong technical skills with the ability to address a wide range of problems including: – network architecture; hardware and software; server administration; wireless networking; and information management. – Demonstrated competence in the management of a wide range of transmission and networking systems – Strong skills in minimizing 'down time' and providing efficient and reliable resources. – Excellent skills in protecting the security & stability of the company's IT systems at all times – Demonstrated experience in streamlining and automating IT tasks such as network monitoring, helpdesk functions, or computer deployment – Configuration Management, network management, performance management, quality management and risk management. – System integration – System security – Demonstrated competence in most software environments: e.g. Windows 2003 Server, Windows 2000 Server, Windows XP Professional, Window Vista, SQL Server 2005,Veritas Backup Exec, Exchange 2003, etc – Experience in monitoring and managing network using appropriate network administration tools. – Flexible in managing and responding to on-call responsibilities. – Ability to handle several tasks simultaneously and effectively – Strong team interaction, support and leadership skills. – Good project execution and management skills
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Attributes: – Good leadership qualities – Proactive decision maker – Tact and diplomacy – Multi-tasking and deadline oriented – Good communicator
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Experience and Qualifications: – A Bachelor's degree in Computer Science, Electrical Engineering or a related field – A minimum of 5 years of high level cum hands-on experience in an enterprise IT environment dealing with systems distributed over multiple sites – Possession of at least one of the following professional certifications, MCSE, CCNA/P, CCDA/P, etc. will be an added advantage.
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