Job Title: Receptionist
Company: Prixair Group
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 2 years
Location: Abuja, Nigeria
Job Field: Administration/Secretarial
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Prixair Group – Prixair comprises of Prixair Hotels,
Prixair Catering, Prixair Properties, Prixair Studio
and Flames Restaurant.
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We are the leading hospitality company, spanning the
lodging sector from luxurious full-service hotels to
extended-stay suites. Prixair group offers business
and leisure travelers the finest in accommodations,
service, amenities and value. Prixair group is
dedicated to continuing its tradition of providing
exceptional guest experiences.
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Details:
Receptionist R01
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Job description and duties: – Meeting, greeting and attending to the needs of
guests, to ensure a superb customer service
experience. – Build a good rapport with all guests and resolve
any complaints/issues quickly to maintain high
quality customer service. – Deal with guest requests to ensure a comfortable
and pleasant stay. – Assist in dealing with customer complaints in an
effective and courteous manner, providing or
seeking solutions as quickly as possible. – Responsible for accurate and efficient accounts and
guest billing processes. – Assist in keeping the hotel reception area clean and
tidy at all times. – Administer all routes of reservations (eg, online,
phone) to ensure that room bookings are made
and recorded accurately. – Ensure that all reservations and cancellations are
processed efficiently. – Keep up to date with room prices and special offers
to provide accurate information to guests. – Report any maintenance, breakage or cleanliness
problems to the relevant manager. – To undertake other duties assigned by managment
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Qualification Experience: – BSc, HND and/or it's equivalent with a minimum of
2years relevant working experience.
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