Job Title: Operations Manager
Company: Michael Stevens Consulting
Job Type: Full Time
Experience: 5 years
Qualification: OND
Location: Lagos, Nigeria
Job Field: Administration / Secretarial Hospitality / Hotel / Restaurant
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Michael Stevens Consulting – Our client, a luxury Hotel situated at Ikoyi requires the services of qualified candidates for immediate employment in the position above.
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Job Description:
The ideal candidates will be responsible for:
. Business performance of the restaurant & bar, event centre and other recreation facilities
. Analyze and plan sales levels and profitability of the business
. Conduct the business operations during schedules shifts
. Organize marketing activities such as promotional events and discount schemes for clients
. Set budgets and agree with management
.Train and monitor team for efficiency and effectiveness of service
. Manage operation area in a manner that customers are satisfied and profit margin is achieved
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Qualification /Skills:
. Must have a degree in Hospitality Management or Business Management degree or relevant background in customer service in similar business
. Must have a minimum of 5 years experience in similar business at a managerial level
. Must have strong interpersonal skills and a practical understanding of the business
. Must have managerial, leadership and customer service skills
. Ability to cope under pressure.
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