TECHNOLOGY => Computing and Internet => Topic started by: CNET on Jul 26, 2011, 09:02 PM
Title: Netflix now tone-deaf on public perception
Post by: CNET on Jul 26, 2011, 09:02 PM
Why not spell out the reasons for the price increase instead of cheering a potential $1 billion payday? Public-relations experts say there's a better way to deliver bad news to subscribers.