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JOBS => Nigerian Jobs => Accounting and Finance Jobs => Topic started by: Jobbers on Aug 03, 2011, 10:14 AM

Title: Standard Chartered Bank Nigeria Jobs: Customer Relationship Officer
Post by: Jobbers on Aug 03, 2011, 10:14 AM
Standard Chartered Bank Plc is currently recruiting for the following position:

Job Title: Customer Relationship Officer, Isolo Branch
Job ID: 272871
Job Function: Consumer Banking
Location: Nigeria - SCB
Full/Part Time: Full-Time

Key Roles & Responsibilities

To assist the Branch in:
• Developing and executing marketing/sales programs and activities to achieve unit sales targets.
• Providing personal financial planning services to customers as well as handle customer enquiries and complaints.
• Reviewing credit applications for personal loans.
• Submission of weekly and monthly sales figures and projections.
• Other report, weekly Activity reports.
• Cross-selling of products and referring business opportunities to other units

Key Responsibilities:
•   Meeting Sales Targets
•   Credit Controls
•   Projection of a Positive Image
•   Marketing/Sales Activities
•   Processing and review of loans
•   Submission of sales figures and projections
•   Customer Service
•   KYC / money laundering

Qualifications & Skills:
• University Degree (minimum of 2.2)
• Ability to plan daily/periodic operations
• Strong customer service orientation
• Strong interpersonal and communication skills
• Salesmanship, energy and drive
• Sound knowledge of administrative procedures

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Method of Application:
Application is online. Use the following instruction to submit your application:
1.   Visit this link: Standard Chartered Bank Careers Page (https://cgportal.global.standardchartered.com/psc/hrms/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?FolderPath=PORTAL_ROOT_OBJECT.HC_HRS_CE_GBL2&IsFolder=false&IgnoreParamTempl=FolderPath%2cIsFolder)
2.   Enter the 'Job Title' as Keyword OR Select Nigeria-SCB under 'Select Location'
3.   Click on search
4.   Then, click on the job title to read more information about the job and submit your application.