General Electric (GE) is a diversified technology, industrial and financial company repeatedly ranked as the Most Admired Company in the World for the past ten years. GE Nigeria is currently recruiting for the following position:
Position Title: Field Engineer
Job Number: 1423335
Location: Ikoyi - Lagos, Nigeria
Business: GE Healthcare
Business Segment: Healthcare
Career Level: Experienced
Function Services
Function Segment: Field Services
Role Summary/Purpose:
Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area
Essential Responsibilities:
• Technical: Maintains all models specific to a modality in the assigned area.
• Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems
• Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers
• LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team
• Business growth: Assists in the growth and direction of business in his/her geographic area
• Productivity: Responsible for Warranty and PMS contract cost control
• Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
• Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Qualifications/Requirements:
1.Qualified to Degree level or equivalent
2.Technical analytical skills. 2-4 years Field Services experience
3.Comprehensive knowledge of a specific modality or multi-modalities
4.Sought by others for guidance and advice
5.Ability to work independently with minimum direction. High work standards and quality
6.Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
For more information and online application: IIkoyi - Lagos Field Engineer Job (http://jobs.gecareers.com/job/IIkoyi-Lagos-Field-Engineer-Job/1408374/)
GE has re-advertised this position today. The requirements remain unchanged as stated in the first post. Submit your application now if interested and qualified.