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Stanbic IBTC Bank, a subsidiary of Standard Bank Group, is currently recruiting for the following position:
Job Title: Business Banker (Kaduna)
Job ID: 5864
PURPOSE OF JOB
To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions.
KEY ACCOUNTABILITIES/KRA
• Explain, promote and sell a range of appropriate Stanbic IBTC product offerings and solutions that meet the financial needs of small business customers.
• Selling includes acquiring and opening new business accounts (walk-in customers)
• Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
• Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc.
• Mining existing customer data to identify expansion and/or additional business opportunities.
• Identifying opportunities to migrate top-end customers.
• Providing a central "no-frills" (information/ query handling) service point for a portfolio of small business customers.
• Performing a liaison role between customers and back - office service fulfillment and credit functions.
• Interacting with clients and conducting needs analyses to assist clients to better understand their financial requirements.
• Accurately and efficiently processing customer mandates/ documentation requirements for banking facilities.
• Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behavior and product usage.
EDUCATIONAL QUALIFICATIONS
• Minimum of a degree from a reputable University
PERSONAL SKILLS
• Leadership and assertive skills
• Conceptual, Innovative and Analytical
• Customer-service oriented
• Excellent verbal communication skills
• Good presentation and negotiation skills
• Organized and Result-oriented
• Socially Confident: Enjoys meeting people, puts people at ease, is good with words and knows what to say (even when communicating disagreeable information).
WORK EXPERIENCE
• Minimum of 3 years relevant experience in Banking preferably in relationship/transactional banking
TECHNICAL COMPETENCIES
• Business Assistant experience to the Business Manager is ideal. Previous experience within the personal/ consumer banking environment as a Customer Consultant/ Personal Banker and/or Enquiries Officer is preferable. This experience provides an understanding of how to interact with and sell to personal banking customers, how to open bank accounts, as well as how the principles of scored lending are applied in practice.
• Experience in Credit origination
• Previous experience running a small business.
HOW TO APPLY
• Visit Standard Bank Nigeria Jobs (http://corporateandinvestment.standardbank.co.za/pages/careers_rms/nigeria/jobs.html) Portal.
• Scroll down and enter the "Job ID" in the field provided named "Search by Job ID"
• Click on "Search".