A leading logistic company in Nigeria with emphasis in Cargo/Courier consolidation is currently recruiting for the following:
Post: Head Cargo/ Courier Division
Reports to CEO
Objective of Role:
• To deliver flawless customer service in efficient and profitable manner.
Duties & Responsibilities:
• Articulate, direct, drive and coordinate corporate and marketing strategies of cargo/courier business of the company in alignment with corporate vision and mission.
• Direct and coordinate all company's cargo/ courier activities including operations & logistics.
• Effectively service existing contracts in line with service level agreements while developing and sourcing new contracts to expand the customer base.
• Monitor competitors' activities and ensure that company stays ahead of competition.
• Monitor overall customer service delivery to ensure efficiency and customer satisfaction.
Qualification & Experience:
• Minimum of 10 years experience out of which 5 must be in cargo/courier business management at the level of a CEO or General Manager.
• Degree/HND in social science, business administration.
• Possession of a masters degree and professional qualification in transport and logistics, supply chain management, marketing will be added advantages.
• Computer literacy including application of technology [software inclusive] to deliver cutting edge customer service.
• Experience in leading large team in various cargo/ courier locations.
Remuneration:
• Attractive and commensurate with experience, exposure and performance/contribution.
Method of Application:
Interested and qualified applicants should forward a comprehensive resume indicating current gross remuneration to our e-mail address: Stratrecruit2011@yahoo.com.
Deadline: 13 September, 2011.