Customer Service Career and Job Opportunities exist at GlaxoSmithKline GSK, a Multinational Manufaturing and Sales Organization.
Position: Customer Services Representative
GSK seeks candidates nationwide for this role. Specific locations of interest include Maiduguri, Yola, Sokoto, Bayelsa, Warri, Onitsha, Ibadan, Ilorin, Gombe, Jalingo, Benin Kebbi, Kaduna, and Kogi.
THE JOB
This role will report to the Territory Manager and will be responsible for:
• Achievement of Partner Account Sales Targets (volume and Value)
• Forecasting / Stock planning
• Championing anti-counterfeit surveillance
• Competitor Intelligence
• Customer relationship management
• Implementation of Marketing and Trade Marketing activities in the territory
• Driving Secondary Sales Building and maintaining relationship with Retailers
• Driving QMS policies in assigned territory
• Coaching and training of Partners' sales teams Reporting
• Merchandising.
THE PERSON
To qualify for assessment, candidates must:
• BE between 24 and 26 years old possess very good first degrees - Second Class Upper or strong Second Class Lower assessments in any of the Sciences, Social Sciences or other relevant disciplines from reputable universities.
• Be able to demonstrate high levels of integrity and transparency
The candidates must possess:
• Negotiation skills
• Retail selling skills
• IT literacy
• Communication & presentation skills
• People management skills
Critical success factors include the ability to:
• Execute Trade marketing activities
• Identify and penetrate of new channels
• Establish new products
• Creative merchandising
How to Apply:
Interested candidates should forward up-to-date resumes in Word format (*.docx) or (*.doc) to ng.career@gsk.com indicating Customer Services Representative as the subject matter.
Only electronic applications in the prescribed format will be contacted.
Deadline: May 4, 2010