The world of business is in the midst of a profound shift, driven by a convergence of forces -- technological, economic and social. As a result, information must be gathered and managed more efficiently and effectively than ever before, decisions have to be made at every level in an organization with more certainty and immediacy, and information technologies need to be as accessible and easy to use as a mobile phone. The shifting demands are the same for government agencies and non-profit organizations.
e-Commerce Times