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Job Title: Transaction Processing Specialist
Unit: Trade Finance Operations - Professional level
Job ID: 110058558
Location: Lagos, Nigeria
Company: J.P. Morgan
Key objectives:
• To coordinate and handle Trade Finance Service Delivery on behalf of London branch for local client/beneficiary base.
• To provide first line client support ensuring that all client service issues are dealt with promptly.
• The incumbent of this role will work closely with Operations and with Sales and will be required to attend meetings with new and existing clients in line with Service Level plans and to contribute to review of service deliverables for potential clients.
• The incumbent is required to focus upon transactions within their specialist area and to be able to move to other disciplines as and when required within EMEA Trade Ops department covering all Trade Products handled.
Principal responsibilities:
• To provide technical guidance on complex transactions.
• To manage different components of workload, Service Delivery Window and EMEA Trade Ops on daily basis ensuring adherence to designated deadlines and controls.
• To investigate, analyse and resolve complex customer enquiries/requirements to provide solutions in the operating environment.
• To participate in other initiatives within the EMEA Trade Ops department to support business strategy and objectives.
• Receipt, registration to GTS and scanning of Trade Finance instructions to Bournemouth/Mumbai as appropriate.
• Receipt and distribution of Letter of Credit instructions to the client or processing hub as appropriate.
Qualifications:
• Extensive experience of Trade Finance processing together with up to date knowledge of current market practice, UCP600, ISP98, and regulatory issues.
• The incumbent must demonstrate excellent verbal and written communication skills in English to communicate transactional information and to resolve queries with both internal and external clients together with an ability to understand the client's business environment to predict client needs and to provide appropriate solutions.
• A strong team player is required for this role demonstrating time management and planning ability and the flexibility to operate as a member of a two person team in Nigeria as well as a member of the wider EMEA Trade Ops team.
• The incumbent must demonstrate the ability to manage multiple tasks and priorities on a daily basis.
For more information and application: JPMorgan Nigeria Job Vacancy for Transaction Processing Specialist (http://jpmchase.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=110058558&src=JB-14004).