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Job Title: Teller Service Manager
Job ID: 301713
Company: Standard Chartered Bank Plc
Job Function: Technology & Operations
Location: Nigeria - SCB
Job Description:
• Supervision of the processing of all daily cash site transactions for deposits into current and fixed deposit accounts (Involving cash and cheques) and handling associated customer interactions/inquiries/complaints to a specified standard of quality.
• Ensure that Cash is moved to the Central Cash regularly in order to keep vault balance at minimal level.
• Cash site transactions are posted next working day latest.
• Ensure the Teller's cash have been balanced daily, tellers registers updated, checked against screen balances and traced / agreed with the General Ledger the following morning.
• Ensure that the Vault Cash (local), has been balanced daily and traced / agreed with the General Ledger the following morning.
Key Roles & Responsibilities:
• Vault key custodian
• Authorised Checker on Filenet
• General reconciliation and control activities which may typically include:
• Processing of Customs Duty payment
Qualifications & Skills:
B.SC
• Thorough Knowledge of SCB products, operational procedures
SCB's procedures/ Related Policies
Banking practices /Regulations
Good Customer relations/ Customer Focus
Goal Oriented
Good Interpersonal skills
Good Communication skills
Good Knowledge of the operations of other departments
Good knowledge of the Bank's products
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Method of Application:
Application is online. Use the following instruction to submit your application:
1. Visit this link: Standard Chartered Bank Careers Page (https://cgportal.global.standardchartered.com/psc/hrms/EMPLOYEE/HRMS/c/HRS_HRS.HRS_APP_SCHJOB.GBL?Page=HRS_APP_SCHJOB&Action=U)
2. Enter the 'Job Title' as Keyword OR Select Nigeria-SCB under 'Select Location' when switched to 'Advanced Search
3. Click on search
4. Then, click on the job title to read more information about the job and submit your application.