This week's BlackBerry outage puts the spotlight directly on the parent company, Research In Motion, better known as RIM. While the company had initial success with the BlackBerry more than a decade ago, experts say RIM is going through a bit of an identity crisis. CNET's Kara Tsuboi reports.(http://feeds.feedburner.com/~r/cnet/tcoc/~4/JzETnOQbCwU)
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