Mobitel commenced operations in 1998 with a national license to provide telecommunication services in the 2.0/2.2GHz band and a regional license to operate in Delta State - Nigeria in the 3.5GHz band. Mobitel provided both wireline and Wireless Local Loop (WLL) solution and was considered a pioneer in the Nigerian market.
The following vacancy currently exists at Mobitel Nigeria:
Position: Shop Officer
Reference Code: CSO006
Job Scope:
Responsible for Sales of the company's products and services, ensuring Customer Satisfaction. Also educates customers and ensure they understand the features of the various services, products and accessories available
Responsibilities:
1. Actualize sales of company's products and collect cash (payment) from customers.
2. Ensure that financial, daily records of sales and stock transactions are properly carried out, documented and kept.
3. Ensure proper customers documentation submitted for the acquisition of our various products are correct according to the laid down procedures.
4. To regularly and report on market (own) and competitors activities. To provide relevant reports and information.
5. Prepares daily, weekly, monthly report of sales/cash transactions. Reconciles cash/invoice with daily sales to the shop Manager
6. To develop strong customers base for effective sales achievement and maintain a strong CRM(Customer Relation Manual)with a view to build a good relationship with the customers)
7. Ensure that all customers in the shop are given proper and adequate attention. Assist customers with queries, and quick resolution of their complaints.
8. Provide information to customers on special offers and promotions. Ensure customers are aware of the different value-added services as well as their cost and benefits.
Qualification:
1. Relevant first degree with minimum 2nd class lower/HND.
2. Minimum of 2 years relevant Customer Care/Relations experience, in Telecoms/IT/FMCG.
3. Candidate must demonstrate sufficient ability to grasp technical product and service details.
4. Excellent organizational skills, Neat and articulate, Confident, Self motivated and team player; Good knowledge of MS office applications, Excellent communication skills and ability to work under pressure.
Click here to apply online (http://www.mobitel.com.ng/Careers/ApplyOnline.aspx), select your reference number and fill the form.
You can still check out this career opportunity. The deadline for application was not stated. Therefore, it is advisable to apply in time because it can close anytime from now.