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Job Title: Operations Manager
Location: Lagos
Organisation: Huawei Technologies
Sector: Telecommunications
Responsibilities:
• Improve the operational systems, processes and polices in support of organisations vision support better management reporting, information dissemination and management, business process and organizational planning
• Have a good understanding of VAS (Value added service) across different operator platforms.
• Governance of managed Services for VAS
• Take the lead in the implementation of any VAS platform on telco Operator platforms.
• Ensure VAS services are implemented within allocated budgets.
• Ensure the QOS (quality of standard) is maintained after VAS is launched.
• Collate handover documentation for any new service to VAS O&M.
• Propose optimization of existing and new services provided through VASP
• Keep abreast with technological advancement within VAS service
• Supervising service sand subscriber migration on VAS service.
• Acceptance of new hardware and service deployed on VAS platform.
• Perform market research and analysis, design marketing plan including product, content, channel and promotion plans, and monitor, report and continuously seek to improve business performance of VAS service.
• Vendor management, interaction and excellent negotiation skills.
Qualifications and Requirements:
• At least 10+ years experience in telecommunications, consulting and managed service
• Strong background and work experience in telecommunications and consultancy
• Excellent interpersonal skills and collaborative management style.
• A commitment to high professional ethical standards working in a diverse workplace.
• Excellent communication skills both verbal and written.
• Experience in organizational effectiveness and operations management implementing best practices.
• Good leadership with vision in managing a diverse group of staff and major project initiatives across several WA regions.
• Experience in deploying and optimizing VAS systems for multiple vendors, and interact with Marketing, IT, O&M, NOC, etc.
• Experience in telecom Engineering company, telecoms vendor or ICT is preferred and is of top-priority.
• Bachelor degree in Electrical, computer Science or telecommunications Engineering or relevant degree as applicable
• Good customer service orientation, communication skills, good team spirit and has ability to work independently.
• Should be ready to work under pressure in all kind of working condition.
• Proficient in Microsoft office, (word, excel and Power point).
• Applicants should be open to learning new skills and technology
• Self-motivated, flexible, enthusiastic and fluent in English both oral and written.
• Must be ready for international projects to the other African countries
• Successful applicants should be goal-oriented with good interpersonal and communication skills, and be a very good team player.
• The successful applicant should be good at information gathering and analysis.
Method of Application:
Application must be sent to the email address below:
Contact Email: juliet.okon@huawei.com
Applicants should specify on their applications and CV's the Job Title, Job code and Job Position they are applying for and should save their CVs with their names and Job Title.
Deadline: November 1, 2011.