Imad Micro Finance Bank, a subsidiary of Imad Group, is a well – capitalised and promising player in the microfinance banking sphere set out to provide financial services to individuals and owners of small and middle size businesses in Lagos, Abuja, Kaduna, Sokoto, Zamfara and Kano. The following vacancy exists at Imad Group:
Position: Customer Service
Reference: IMAD 06
Job Description:
• The candidate will be responsible for supporting the Customer Service
• Candidate will be responsible for reviewing, analyzing, and answering requests from external and internal customers.
• He or She must take ownership of clients investigation also manage and execute client transactions with respect to business and individual banking, credit and investment products, over the phone and sometimes in person.
Qualification & Requirement:
The candidates must possess the following skills and qualifications:
• Minimum of 1-2 years experience in similar position
• A good degree.
• A relevant professional qualification/postgraduate degree will be added advantage
• Documented success in customer retention and development
• Strong computer and presentation skills
• Strong customer service skills
• Excellent verbal and written communication skills
Method of Application:
If you are qualified and interested in any of these positions, please visit http://imadgroup.com/recruitment.php (http://imadgroup.com/recruitment.php) to fill in the applicant form or send your curriculum vitae to jobs@imadgroup.com – quoting the reference number of the position of interest not later than 22nd June, 2010