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Job Title: Field Engineer
Job Number: 1423335
Location: Lagos, Nigeria
Business: GE Healthcare
Function: Services
Function Segment: Field Services
Company: General Electric - GE
Role Summary/Purpose:
Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area
Essential Responsibilities
1. Technical: Maintains all models specific to a modality in the assigned area.
2. Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems
3. Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers
4. LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team
5. Business growth: Assists in the growth and direction of business in his/her geographic area
6. Productivity: Responsible for Warranty and PMS contract cost control
7. Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
8. Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Qualifications/Requirements:
1.Qualified to Degree level or equivalent
2.Technical analytical skills. 2-4 years Field Services experience
3.Comprehensive knowledge of a specific modality or multi-modalities
4.Sought by others for guidance and advice
5.Ability to work independently with minimum direction. High work standards and quality
6.Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
How to Apply:
Application for this job is done online. Visit the link below to submit your CV if qualified and interested:
GE Jobs | Search for Jobs with General Electric (http://jobs.gecareers.com/talentcommunity/apply/1408374)