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TECHNOLOGY => Computing and Internet => Topic started by: freeware on Jun 30, 2010, 07:32 PM

Title: My Ordeal with Google AdSense Team - Google AdSense Account Disabled
Post by: freeware on Jun 30, 2010, 07:32 PM
I woke up on Monday morning to check my Google AdSense account but read it has been disabled with the following message:

QuoteAccount Disabled
Your AdSense account for this login is currently disabled. We recommend checking your email inboxes for any messages we may have sent you regarding your account status. Sometimes our messages can be caught by email filters, so please be sure to check the Bulk/Spam folders of your email accounts as well.

If your account was disabled for invalid click activity, please visit our Disabled Account FAQ for more information.

Return to AdSense home.


This is really funny. Now, I went ahead to check my inbox for their message, below is what I read:


Quotefrom   Google AdSense <adsense-noreply@google.com>
to   Publisher@email.com
cc   Google AdSense <adsense-noreply@google.com>
date   Mon, Jun 28, 2010 at 8:55 AM
subject   Google AdSense Account Disabled
mailed-by   adsense-ics-api.bounces.google.com
signed-by   google.com
   
hide details Jun 28 (2 days ago)
   
Hello "Publisher",

While going through our records recently, we found that your AdSense
account has posed a significant risk to our AdWords advertisers. Since
keeping your account in our publisher network may financially damage
our advertisers in the future, we've decided to disable your account.

Please understand that we consider this a necessary step to protect the
interests of both our advertisers and our other AdSense publishers. We
realize the inconvenience this may cause you, and we thank you in
advance for your understanding and cooperation.

If you have any questions about your account or the actions we've
taken, please do not reply to this email. You can find more information
by visiting
https://www.google.com/adsense/support/bin/answer.py?answer=57153&hl=en_US. (https://www.google.com/adsense/support/bin/answer.py?answer=57153&hl=en_US.)

Sincerely,

The Google AdSense Team
-------------------------------------------------------------------------------
This message was sent from a notification-only email address that does
not accept incoming email. Please do not reply to this message.

This is really surprising as I have done nothing to deserve such treatment. Please, I need your advice on what to do next. Also, share your experience on such and what you have done to overcome it. Planning to appeal but needs advice from experience! Thank you.
Title: Re: My Ordeal with Google AdSense Team - Google AdSense Account Disabled
Post by: MyWorld on Jul 12, 2010, 10:09 PM
Google Adsense Team are terrible in the sense that disable accounts quickly nowadays without any good reasons or sound basis. I still find it difficult to understand why that is happening most especially to upcoming publishers. I have had encounters with them but aftermath was disappointing. I have a document about how to appeal for "Google AdSense Account Disabled". I will search my records and get back to you.
Title: Re: My Ordeal with Google AdSense Team - Google AdSense Account Disabled
Post by: MyWorld on Jul 15, 2010, 06:11 AM
Yeah! I got the letter. While other responses are typically easy to answer, you add the following to a question that says "Any relevant information that you believe may explain the invalid click activity we detected"

QuoteHello there,

Thank you for informing me about invalid clicks or activity that may posed a significant risk to AdWords advertisers on my personal AdSense account.

I do not know what happened with my account (clicks, CTR etc.) since you observed abnormal rises in clicks but as the last time I checked my account, I have not observed such invalid clicks that may posed a significant risk to the AdWords advertisers.

As of this day, I can't check my account and my stats for weird behaviors, because my account is disabled and I do not have access anymore.

I am trying to cover all the possible issues, so below I will write what I came up with about possible click attacks on my account:

I observed suspicious traffic from some referrers on a certain page (http://www.GoogleAdSenseAccountDisabled.com (http://www.googleadsenseaccountdisabled.com)) from autosurfxyz.com and dailymannersurf123.com. I have since removed all AdSense on the page immediately that I discovered.

But I can't say nothing concrete about any of the above, simply because I really can't know for sure.

What I know for sure is that I have nothing to do with invalid clicks or any activity that may posed a significant risk to AdWords advertisers. I never clicked my own ads and I never encouraged any other people to click on my ads.

Please note that Administrators and moderators access to view AdSense are disabled on the website. Administrator only has access while implementing the Adsense codes on the website.

Please tell me what the next steps are. Also let me know if there's anything I can do or offer the AdSense team (server logs, tracking logs etc) to help with the faster resolve of this issue with my account.

Thank you in advance.

Kind regards,
Your Name
Your Contact Address
Your Telephone

Try to format the letter to match your own case.

This may help!
Title: Re: My Ordeal with Google AdSense Team - Google AdSense Account Disabled
Post by: Adex4LOVE on Jul 20, 2010, 10:00 PM
This is fantastic! MyWorld. I hope this will help freeware. If I have had this kind of information when I had an encounter with Google AdSense Team, the team would not have gone scotfree. Anyway, the more find, the more we know. Thanks for this info.
Title: Re: My Ordeal with Google AdSense Team - Google AdSense Account Disabled
Post by: freeware on Aug 05, 2010, 08:35 AM
Thank you all for your submissions. I have been busy recently. But today, I have some time to spend on this issue. I will surely use *MyWorld's submission* as a guide. I will post my feedback as soon as I get Google Adsense Disabled Team's response. Thanks to you all.
Title: Re: My Ordeal with Google AdSense Team - Google AdSense Account Disabled
Post by: MyWorld on Oct 08, 2010, 08:46 PM
Hello freeware, what is the update on this? Has your account be reinstated?
Title: Re: My Ordeal with Google AdSense Team - Google AdSense Account Disabled
Post by: freeware on Jan 31, 2011, 11:13 PM
Quote from: MyWorld on Oct 08, 2010, 08:46 PM
Hello freeware, what is the update on this? Has your account be reinstated?

Thank you for your guidiance. My case is still pending with them. I do not think it will be reinstated.