Job Title: Senior Manager, Customer Insight & Information Management
Department: Marketing and Strategy
Location: Lagos
Employment Status: Permanent
Reporting To: GM, Business Intelligence
Job Description:
• Manage and quality assure the work produced by the market research and customer knowledge teams
• Develop and execute continuous improvement plan for research and customer knowledge
• Manage operational responsibility for assuring that all data within the enterprise data warehouse is as correct as possible. Where issues occurs, responsible for creating a plan to resolve the issue and managing the execution of this plan
• Ensure quality assurance on research produced by the market research team and for providing strategic direction on the research plan/ schedule.
• Identify areas for improvement within the department and develop and execute plans to resolve issues
• Review industry good practices and implementing them where appropriate
• Gather resources for any emergency and ad hoc reports required by executives
• Maintain High quality of the meta data management for all business rules within MTN
• Manage ad hoc projects as directed by GM/CMO
Job Conditions:
Normal MTNN Office conditions Valid drivers license Regional travel
Required Skills:
• 12 years work experience of which includes:
• 6 years in Marketing and 4 years in a managerial role
• Experience of managing a portfolio of projects to tight deadlines
• 2 years experience in business objects or similar enterprise scale reporting tool
Qualification:
B.Sc in either Marketing, any Social Science, Computer Science
Method of Application:
Application is online. Click the link below to apply online:
Career Opportunities at MTN Nigeria: Senior Manager, Customer Insight & Information Management (http://careers.mtnonline.com/vacancies.asp?deptid=4&id=1462)
Deadline: 02/08/2010
This vacancy was re-advertised and will expires soon. Check the new link below:
MTN Nigeria Jobs: Customer Insight & Information Management - TheInfoStride.com (http://www.theinfostride.com/forum/index.php?topic=7846.0)