Job Title: Lead Contract Performance Manager
Job Number: 1413288
Location: Nigeria
Business: GE Energy
Business Segment: Energy – Power & Water
Career Level: Experienced
Function: Services
Function Segment: Project Management
Company: General Electric (GE)
Role Summary/Purpose:
• The Contract Performance Manager will be measured on customer relationship and the ability to produce financial and operating results for the Contractual Service business.
• He/She will be required to work independently to manage long-term service agreements, establish a working relationship with the customer and be responsible for delivering high quality customer solutions including new products, outage planning, parts, services and repair.
Essential Responsibilities:
• The CPM will serve as the initial point of contact for matters relating to the CSA Agreement.
• The CPM will deliver all aspects of contractual fulfillment in a timely and quality manner and work for sustained growth opportunities through demonstration as a customer fulfillment agent.
Duties will include performing and/or supervising the following but not limited to:
• Develop an agreed upon operating plan with the Customer.
• Develop and maintain administration, EHS, quality, maintenance and engineering policies, procedures and filing systems necessary to execute this Agreement.
• Generate recommendations on maintenance activities, documentation requirements, work schedules, methodologies and practices for the Covered Units.
• Review on an annual basis with the Customer the Routine and Preventative Maintenance activities which will be carried out by the Customer's staff.
• Coordinate the delivery and storage of spare Parts under this Agreement.
• Assist Customer's operation & maintenance staff in monitoring the Covered Units' performance and recommend actions to improve output, availability and heat rate.
Qualifications/Requirements:
• Degree in Engineering or Equivalent.
• An MBA will be an added advantage.
• Minimum 5-8 years GE (or equivalent) experience preferably as a Field Service Engineer or Technical Advisor.
• Prior knowledge and hands on experience of Gas Turbines, Generators and Process Application Axial/Centrifugal Compressors will be an added advantage.
• Prior knowledge and hands on experience in executing major long term service contract will be added advantage.
• Good communication skill is essential... Should be able to work effectively internally and externally
Ability to learn and train/teach internal and external customers.
• Confidence / assertiveness with strong influencing skills to generate extra work growth opportunities.
• Adaptable/flexible: open to change in response to new information, different or unexpected circumstances, and/or ambiguous situations.
Desired Characteristics:
• Continuous improvement mind set.
• Lean outage excellence.
• Six sigma Greenbelt certified.
How to Apply:
Application for this job is done online. Visit the link below to submit your CV if qualified and interested:
GE Jobs – Search for Jobs with General Electric (http://jobs.gecareers.com/job/Takoradi-Lead-Contract-Performance-Manager-Job/1383151/)
Lead Contract Performance Manager Job in Nigeria (http://www.jobnavy.com/job/602/lead-contract-performance-manager-job-in-nigeria-at-general-electric-ge/)