Job Title: Head, Customer Support
Location: Nigeria
Organisation: Fly4Cheaper.com
Sector: Aviation
Duties / Responsibilities and Experience:
• Responsible for trouble shooting, ensure that no client is ever lost on your watch.
• Excellent written and verbal skills, awareness of current laws and legislation, well experienced in travel/tour operations, ensure that any and all complaints are dealt with efficiently and promptly to the satisfaction of all involved.
• Ability to train and supervise junior staff member.
• At least 5 years experience in customer care in a company and must be aware of monthly targets figures and roles in meeting them.
Remuneration: Highly competitive but tied to experience and value proposition.
Only shortlisted candidates will be contacted.
Deadline: 31 January 2012.
Head, Customer Support Job in Nigeria (http://www.jobnavy.com/job/974/head-customer-support-job-in-nigeria-at-fly4cheapercom/)