Job Title: Customer Service Executive
Locations: Lagos
Company: Greengates Specialties Limited
Sector: Food Ingredients
Responsibilities:
• Plan, develop and implement strategy for the Customer Relationship Management Function
• Play a leadership role in the development of proficient Customer Relationship Management processes and applications.
• Develop, optimize and implement business models for retention of company's customer base
• Manage and optimize customer information on a Customer Relationship Management software
• Provide directions and advice on Customer Relationship Management activities and ensure monthly reporting
• Identify and implement processes to improve and ensure accuracy of customer data
• Managing the Customer Care telephone lines
• Ensure key customer memorable events are promptly acknowledged
Qualifications and Requirements:
• Minimum of first degree from a reputable university
• Must have between 1-3 years experience
Customer Service Executive Job in Nigeria (http://www.jobnavy.com/job/987/customer-service-executive-job-in-nigeria-at-greengates-specialties-limited/)