Job Title: Assistant Manager: Business Excellence
Job Code: 1009
Location: Nigeria
Company: Airtel Nigeria
DESCRIPTION:
• Manages process and improvement initiatives by using Six Sigma tools and techniques, assigns project team tasks and uses the stages of Six Sigma or DMAIC to complete process improvement projects.
• Additionally, they apply Lean Manufacturing principles to remove process steps that provide no value to the customer and reduce waste.
KEY ACCOUNTABLITIES
Expected End Results Supporting Activities:
• Process: Process and Policy Design and Reengineering, Designing SOPs and Check sheets, monitors and reports process kpi performance
• Improvement projects: Identifies and Drive Project for assigned function both – Business and Customer Impacting and revenue/cost impacting and Mentoring Project Teams, using lean and six sigma tools
• Audits: Conduct Audits and facilitate audits to drive process compliance
• Knowledge management: Best Practice evaluation and recommendation for National replications.
• CSMM: Facilitate cascading of CSMM and improvement actions in his function
SKILLS AND KNOWLEDGE
Educational Qualifications & Functional / Technical Skills
• Bachelor or Masters in Technology, Six sigma certification (lean or GB)
Relevant Experience (Type of experience and minimum number of years)
• 04 –05 years of experience in Process Reengineering, Handling Project ,.
Other requirements (Behavioral etc.)
• Perseverance
• Commercial acumen
• Planning and coordination
• Decision making
• Relationship management
• Analysis skills
• Negotiation and influencing skills
• Team management
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Assistant Manager, Business Excellence Job (http://www.jobnavy.com/job/1100/assistant-manager-business-excellence-job-at-airtel-nigeria/)