Job Title: Field Engineer-HC
Job Number: 1499752
Location: Ikoyi – Lagos
Business: GE Healthcare
Business Segment: Healthcare Eastern & African Growth Markets
Company: General Electric (GE)
Role Summary/Purpose:
Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area.
Essential Responsibilities
• Technical: Maintains all models specific to a modality in the assigned area..
• Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.
• Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.
• LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
• Business growth: Assists in the growth and direction of business in his/her geographic area.
• Productivity: Responsible for Warranty and PMS contract cost control. Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
• Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Qualifications/Requirements:
• Qualified to Degree level or equivalent. Technical analytical skills. 2-4 years Field Services experience.
• Comprehensive knowledge of a specific modality or multi-modalities. Sought by others for guidance and advice.
• Profiency in English. Ability to work independently with minimum direction. High work standards and quality.
• Initiative and motivation.
• Plans and organizes work effectively.
• Excellent communications, listening and interpersonal skills.
• Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
Application Link: GE Nigeria Job Portal (http://u.theinfostrides.com/2g6kU)
Field Engineer - HC Job (http://www.jobnavy.com/job/1446/field-engineer-hc-job-at-ge-nigeria/)