Job Title: Service Centre Agent
Job Number: 1511049
Location: Ikoyi, Lagos Nigeria
Business: GE Healthcare
Business Segment: Healthcare Eastern & African Growth Markets
Company: General Electric (GE)
Role Summary/Purpose: Participates in the daily operations of the call center
Essential Responsibilities:
• This Call Center Specialist serves as the primary contact between the customer and GEHC Service Support.
• Call Center specialists are the face of GE Healthcare to our highly valued customers.
Qualifications/Requirements: – Associate's degree, or equivalent work experience. – Prior demonstrated experience working in a Customer service role. – Demonstrated understanding of the product area as it relates to the customer segment – Demonstrated analytical thinking/problem solving ability – Ability to think clearly and quickly and empathize in high-pressure clinical situations – Tenacity & creativity in handling customer issues
Application Link: GE Job Portal (http://u.theinfostrides.com/genigeriajobs3)
Service Centre Agent Job (http://www.jobnavy.com/job/2085/service-centre-agent-job-at-ge-nigeria/)