Position Title: Service Centre Agent
Function Segment: Call Center Services
Location: IIkoyi – Lagos, Nigeria
Job Number: 1511049
Job Segments: Call Center, Customer Service
Role Summary/Purpose: Participates in the daily operations of the call center
Essential Responsibilities
This Call Center Specialist serves as the primary contact between the customer and GEHC Service Support. Call Center specialists are the face of GE Healthcare to our highly valued customers.
Qualifications/Requirements:
• Associate's degree, or equivalent work experience.
• Prior demonstrated experience working in a Customer service role.
• Demonstrated understanding of the product area as it relates to the customer segment
• Demonstrated analytical thinking/problem solving ability
• Ability to think clearly and quickly and empathize in high-pressure clinical situations
• Tenacity & creativity in handling customer issues
How To Apply
Click here to apply online (http://jobs.gecareers.com/job/IIkoyi-Lagos-Service-Centre-Agent-Job/1757931/)
Deadline: 20 March 2012.