Job Title: Customer Care Officers (CCO)
Location: Nigeria
Scheme: Fresh Graduate Customer Care Officers
Company: First Generation Bank
Recruiter: Whytecleon Limited
Duties:
• Attend to customer enquiries promptly and efficiently
• Process internet banking service and e-products requested
• Issue banker's signature confirmation and reference letter as required
• Refer customer request beyond his/her limit to appropriate authority
• Perform other duties as assigned by Business Service Manager
Skills Required:
• Good customer service care
• Good problem solving skills
• Good documentation and record keeping
• Good reading and listening skills
Educational Qualification:
• HND Graduate Only (Minimum Lower Credit)
• Age: Not more than 30 years
• Experience in banking industry will be an added advantage
Method of Application:
Interested candidates should send their Resume to recruitment@whytecleon.com quoting position sought as subject of the email.
Deadline: 27 March 2012.