MTN Nigeria is currently recruiting for the following position:
Job Title: Learning Delivery Manager
Department: Human Resources
Location: Lagos
Job Description:
• Business Operations Training
• Relate with the sales, customer relations and product development team to ascertain training needs arising from frontline business operations
• Develop strategy and manage deployment of trainings to support staff optimal productivity on systems and applications across the business (Oracle Financial Application ; OFA, HRIS, Industrial Financial Systems ; IFS, Hyperion and Customer Relations (CR) Applications)
• Manage training delivery, measurement and follow-ups as necessary for business operations (products and systems)training
• Overall responsibility for organizing and planning roll out of business operations training interventions within the regions.
Job Conditions:
• Standard MTNN working conditions
• Open plan office
• Regional Travel
• Field work: 40% of total work hours
Reporting To: Senior Manager Learning Management
Required Skills:
• Eight years work experience with 2 years within the training function of a reputable organization.
• At least 2 years experience in a supervisory/ managerial role
• Experience in dealing with a large number of people
• Experience in the customer relations (CR) environment of a telecoms company is required
• Training delivery experience in telecoms products and systems would be an added advantage
• Good understanding of telecoms products and services
Employment Status: Permanent
Qualification: First Degree preferably in the social sciences
For more information and application: Careers at MTN Nigeria (http://careers.mtnonline.com/vacancies.asp?deptid=4&id=1513)
Deadline: 18th October, 2010.
This job vacancy is still open but will be closing soon. Apply now if you're interested and qualified.