Job Title: Customer Service Executive
Reference No: BIL 000004
Location: Lagos
Responsibilities:
• Plan, develop and implement strategy for the Customer Relationship Management Function.
• Play a leadership role in the development of proficient Customer Relationship.
• Management process and applications.
• Develop, optimize and implement business models for retention of company's customer base.
• Provide directions and advice on customer relationship management activities and ensure monthly reporting.
• Identify and implement processes to improve and ensure accuracy of customer data.
• Managing the Customer care telephone lines.
• Ensure key customer memorable events are promptly acknowledged.
Qualification/ Experience:
• Minimum of first degree from a reputable university.
• Must have between 1-3 years experience.
Deadline: 15th June 2012
Customer Service Executive Job Vacancy in Nigeria (http://www.jobnavy.com/job/3427/customer-service-executive-job-vacancy-in-nigeria-at-food-manufacturing-company/)