Job Title: Business Operations Specialist
Job Number: 1535542
Location: Lagos, Nigeria
Company: General Electric (GE)
Role Summary/Purpose:
Ensure first class service contract process execution on customer service contracts; install base data entry & maintenance, quality & integrity for assigned area. Ensure timely and accurate billing of customers for contract and non-contract services. Act as liaison/partner with Service Sales, Field Service and Customers to meet commitments and resolve issues related to invoicing and contract administration.
Essential Responsibilities
• Responsible for driving the overall execution of the GEHC customer service contract loading into all applicable processes including additions, deletes and modifications to existing contracts. This may include field communications and verification along with contract submission prework.
• Responsible for timely and accurate billing of customers for contract and non-contract services.
• Work within all related systems Legacy and Support Central to manage and complete all work.
• Handle all types of work submitted into the department whether multi-vendor or core GE product based offerings.
Qualifications/Requirements:
• BS degree or a BA degree in Business Administration, Finance, Economics or related discipline and at least 3 year of experience in the service segment.
• High Proficiency in Microsoft Office Suite products (Word, Outlook, Excel, Access).
• A minimum 3 years of experience working with Microsoft Excel.
• Ability to communicate in English. French is highly desirable.
• Excellent interpersonal skills – strong verbal and written communication skills.
Desired Characteristics
• Excellent organizational, project management and time management skills, including multi-taking and ability to prioritize and meet deadlines, follow up and attention to detail. Adaptable to multiple requests and daily changes.
• Ability to interact effectively with all levels of a matrix organization, both internally and with external customers.
• Adaptable/Flexible: Being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations in a high paced environment with changing needs
Application Link: Job Application Portal (http://u.theinfostrides.com/Ez327)
Business Operations Specialist Job (http://www.jobnavy.com/job/3526/business-operations-specialist-job-at-ge-nigeria/)
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