Job Title: Global Mobility Services Leader
Job Number: 1534772
Business: GE Corporate
Location: Lagos, Nigeria
Company: General Electric (GE)
Role Purpose/Summary:
• The role of Global Mobility Services Leader will provide support for Global Mobility Services (GMS) across Sub-Sahara Africa (SSA).
• The successful candidate will be the strategic point of contact within the region to keep a pulse of GMS specific business needs and maintain effective working relationships with businesses and suppliers to ensure compliance and service excellence.
Essential Responsibilities:
• Effective champion of GMS programs/processes in SSA to ensure compliance (GE policies, tax, immigration, and legal) and service excellence.
• Work across geographic & organizational boundaries in matrix environment to ensure maximum effectiveness and efficiency of GMS and related processes.
• Act as the point of contact for expatriates working in SSA.
• Serve as escalation point for regional suppliers, ETMs and businesses to insure service excellence.
• Develop strong day-to-day relationship with ETMs to ensure "wing-to-wing" delivery.
• Provide regional supplier management; measure vendors and develop/maintain service level agreements to ensure performance.
• Liaise with business teams to support regional business initiatives as related to global mobility.
• Own "Voice of Customer" for expatriates (and families) and business clients; be ambassador" for Global Mobility Services. Lead process improvements and implement new GMS services.
Qualifications/Requirements:
• Bachelor's Degree or equivalent University Degree.
• Process improvement & quality experience with demonstrated ability to apply tools and process rigor.
• Proven ability to drive and manage change initiatives in a complex, matrix environment.
• Proven experience building positive relationships with colleagues and key stakeholders. Availability to travel within and outside of Sub Saharan Africa.
• Strong and effective English communication skills both oral and written. Strong business acumen.
Desired Characteristics:
• Honours or Master's Degree; Advanced University Degree.
• Six Sigma certification; Change Acceleration Process (CAP) experience. Experience in expatriate management; Human Resources experience.
• Supplier Management Experience; finance experience.
Application Link: Job Application Portal (http://u.theinfostrides.com/JUhtY)
Global Mobility Services Leader - GE Africa Job (http://www.jobnavy.com/job/3776/global-mobility-services-leader-ge-africa-job-at-ge-nigeria/)