Job Title: Sales / Overseas Coordination Manager
Location: Lagos.
Requirement:
• Bachelor of Science or Art degree in Humanities/Social Sciences/Sciences.
• Strong oral and written communication skills.
• Excellent computer application skills, particularly in MS word, PowerPoint and Excel.
• Must have worked in a senior capacity in a shipping/airline/courier company.
• Possess knowledge of overseas interface and coordination as well as export "incoterms".
• Good knowledge of international freight management.
• Must understand export and import formalities.
• Age between 30 -45 years old.
• Develop and implement marketing strategy & tactics to continuously improve market share.
• Create awareness of and sell various products and services of the company.
• Provide quarterly statistical report on bench marketing.
• Develop and manage list of prospects and clients with associated database.
• Conduct Customer service satisfaction survey.
• Monitor and advice on all customer interfaces, where necessary.
• Coordination with various departments to provide updated information/report to the customer.
• Communication courteously with the customer by telephone, fax, emails.
• Communicating with overseas agents/Overseas business partners.
• Tracking the status of the shipment and regularly updating all the concerned parties.
• Sending complete set of pre-alert/ post alert to customer/ agents on timely basis.
• Assist in monitoring and ensuring standard business procedures and policies.
• Aim to retain customers by providing exceptionally good service levels.
• Will be representing the company as service assurance/key account manager.
• Any offer duty as assigned by the management.
Deadline: 12th June, 2012
Sales / Overseas Coordination Manager Job Vacancy in Nigeria (http://www.jobnavy.com/job/3968/sales-overseas-coordination-manager-job-vacancy-in-nigeria-at-logistics-company/)