Job Title: Client Server Support Engineer
Job ID: 3206638
Location: Lagos, Nigeria
Company: MTN Nigeria
Job Description
• Build, configure and maintain MTNN servers and server environment.
• Administer the Microsoft Active Directory Exchange, SQL, ISA and Citrix services .
• Plan and design server environment and new site roll outs.
• Support Black Berry & Intelli-Synch servers.
• Perform advanced troubleshooting, diagnosis and analysis.
• Achieve customer service targets based on SLAs
• Back up server data periodically to ensure 100% recoverability in the event of loss.
• Implement and monitor server security initiatives.
• Manage all internal users to ensure hitch free login process.
• Communicate with end-users and management regarding server-based issues – anticipated downtimes, server access, new systems and architecture, upgrades etc.
• Deploy new server-based applications and hardware under direct supervision of superiors.
• Maintain a high level of customer centered service delivery.
• Prepare reliable trend analyses to help determine focus areas and develop proactive approaches to server faults management.
• Prepare periodic management reports on server activity.
• Apply self- management skills, methods and strategies to ensure prompt delivery of quality service from all servers to end-users at all times.
Desired Skills & Experience
• First degree in Computer science or related area of study.
• MCSE
• Compaq ACT
• DELL Certified Systems Engineer and Compaq ASE
• At least 4 years hands-on server support experience which includes:
• Windows 2000/2003 Server and Advance Administration and Support
• Exchange 2000/2003
• Basic Active Directory scripting
• Microsoft System Management Server 2003
• MacAfee Epo (anti-virus) software
If you are interested in working with the company, visit the link below to submit your open application online.
Application Link: Job Application Portal (http://u.theinfostrides.com/F4qIy)
Client Server Support Engineer Job (http://www.jobnavy.com/job/4288/client-server-support-engineer-job-at-mtn-nigeria/)