Job Title: Customer Service/ Admin Officer
Job Reference: CSA 01
Department: Shared Services
Company: Dragnet Solutions Limited (Dragnet Nigeria)
Remuneration:N50, 000/month
Responsibilities:
• Attract potential customers by answering product and service questions; suggesting information about our products and services.
• Resolve product or service problems by clarifying the customer's/candidates complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Operate office equipment such as fax machines, copiers, and phone systems.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Route and distribute incoming mail or other materials; arranging for dispatch/courier
• Agenda management: booking of flights, travels, meetings, arrange hotels, e.t.c.
• Coordinate and supervise the activities of Dragnet drivers.
• Monitor the use and maintenance of Dragnet vehicles including the cleaning, servicing, and general maintenance of cars.
• Monitoring and keeping records of the fueling of company cars.
• Responsible for up keep and maintenance of office facilities such as air-conditioners and office equipment such as photocopier machine, etc.
• In charge of office security and cleanliness
• Provide admin support to HR department
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Monitor Office expense: water, electricity, consumables, etc.
• Office management: stationery, cleaning, CUG lines, etc. (includes order, and raising vouchers for purchases and payments)
• Any other duties as assigned
Requirements:
• Degree in business administration or any other social sciences discipline.
• Knowledge of using computer, MS Word and MS Excel
• Able to excel in a fast paced environment
• Pleasant personality with good interpersonal skills
• Pro-active, responsible and hands-on person
Application Link: Job Application Portal (http://u.theinfostrides.com/QUC9w)
Customer Service/ Admin Officer Job in Nigeria (http://www.jobnavy.com/job/4396/customer-service-admin-officer-job-in-nigeria-at-dragnet-solutions-limited/)