Job Title: Branch Operations Manager – Apapa-2
Job ID: 342177
Location: Lagos, Nigeria
Company: Standard Chartered Bank Plc
Job Description:
• Formulating, implementing, managing and coordinating processes / operations in branches to maximise operational health and continued branch stability in an efficient operation where risks are well controlled.
• Create, develop and manage Branch's based service delivery channels e.g. Cash Sites, card based products, etc and ensure their optimal contribution to banks profitability.
• To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of
OR within the Unit.
Key Roles & Responsibilities:
• Responsible with Branch Manager for the setting of branch operations objectives, performing their respective appraisals as well as their training / development.
• Responsible for achieving the satisfactory grades in branch audits.
• Responsible for the provision of support, advice and guidance to the branch network regarding all areas of operations.
• Responsible for overall maintenance of the Branch assets & Custodian of Key register
• Dual custodian for Branch vault
• Ensure the reconciliation and control of the various branch suspense accounts and that outstanding are well managed.
• Responsible for supervising the ATM custodian and ensuring proper reconciliation of ATM related accounts.
• Monitor Frauds & forgeries in the region and recommend / implement appropriate actions to minimize occurrence of the same.
• Manage/control the activities of your direct reports & ensure that they are consistently appraised, motivated & performance is optimized.
• Monitor & control branch teller differences
• Responsible for monitoring stock of stationery items in the branch
Qualifications & Skills:
• Minimum university degree or equivalent with branch banking operations experience.
• High analytical and problem solving ability gained through professional & practical experience.
• Ability to work in a turbulent and un-predictable environment where responding and managing change is essential.
• Sound leadership, decision making and management abilities.
• Project management skills ranging from project planning to implementation.
• Strong negotiation, communication & inter-personal skills
• Management information / systems skills
• Ability to work independently, meet deadlines and obtain results.
• Management information / systems & computer skills essential
• Time management and organization skills
• Team building, training and presentation skills.
• Demonstrate a highly customer oriented focus.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
How to Apply:
If you are interested in working with the organisation and your skills and capabilities match the job profile, submit your application now.
1. Visit: Job Application Portal (http://u.theinfostrides.com/StandardChartered)
2. Enter the 'Job Title' as Keyword OR Select Nigeria-SCB under 'Select Location' when switched to 'Advanced Search
3. Click on search
4. Then, click on the job title to read more information about the job and submit your application.
Branch Operations Manager Job (http://www.jobnavy.com/job/5305/branch-operations-manager-job-at-standard-chartered-bank-plc/)