A man making heavy breathing sounds from a phone worried operator: I haven't got a pen, so I'm steaming up the window to number on.
Tech Support: I need you to right- click on the Open Desktop.
Customer: OK.
Tech Support: Did you get a pop- up menu?
Customer: No.
Tech Support: OK. Right- Click again. Do you see a pop- up menu?
Customer: No.
Tech Support: OK, sir. Can you tell me what you have done up until this point?
Customer: Sure. You told me to write 'click' and I wrote 'click'.
Tech Support: OK. At the bottom left hand side of your screen, can you see the 'OK' button displayed?
Customer: Wow! How can you see my screen from there?