Job Title: Manager – International Roaming
Location: Lagos, Nigeria
Division: Wholesale & Carrier Relations
Reports To: Head-International Roaming
Company: Etisalat Nigeria
Job Summary:
Identify roaming partners, negotiate roaming agreements with partners, and ensure roaming agreements are executed/ implemented
Principal Functions:
1. Liaise with the Legal Services Department to review roaming partners' roaming agreements and seek inputs of the Billing, Finance and Revenue Assurance teams as appropriate
2. Liaise with the Finance and Revenue Assurance teams as appropriate in negotiating all non-standard requirements in roaming agreements
3. Source and roll out applications and programmes to support international roaming and increase service options available on the roaming platform
4. Facilitate and co-ordinate technical aspects of interconnect between Etisalat Nigeria and the roaming partners, including:
• liaising with prospective roaming partners to reach agreements on interconnect issues;
• ensuring signalling connection is established with prospective roaming partners;
• co-ordinating the test run of roaming services such as 'bill run' in liaison with the Finance and IT teams; and,
• notifying the Marketing, IT and Finance teams of 'go-live' dates of roaming services with carrier partners
Facilitate and co-ordinate technical aspects of national interconnect between Etisalat Nigeria and other national operators, including:
• liaising with new technical partners (other networks) to reach agreement on interconnect issues;
• supervising technical projects in line with agreements with interconnect partners
• liaising with Etisalat Nigeria's switch unit on connection of interconnect partners with Etisalat Nigeria
5. Collect and interpret data on dimensions of traffic between Etisalat Nigeria and the various operators, including:
• monitoring data on call traffic from and to each network;
• recommending and implementing necessary adjustments;
• assigning appropriate switches based on information on traffic;
• anticipating and documenting possible problems from call data information; and,
• mapping out strategies for mitigating related risks
6. Plan and manage the human and material resources of the team/ function to optimize performance, boost morale and enhance productivity
7. Manage inter-functional relations to ensure synergy across the various departmental functions
8. Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives
9. Prepare agreed periodic activity and performance reports for the attention of the Head-International Roaming
10. Perform other duties as assigned by the Head-International Roaming
Educational Requirements:
• First degree or equivalent in any relevant discipline
• Relevant postgraduate qualifications/ certifications will provide a distinct advantage
Experience & Skills:
Between five (5) and eight (8) years' directly relevant telco-specific work
experience, with at least most recent three (3) years in a specialist-level role
Manager - International Roaming Job (http://www.jobnavy.com/job/5880/manager-international-roaming-job-at-etisalat-nigeria/)