Job Title: Specialist – Business Intelligence
Location: Lagos, Nigeria
Division: Commercial Planning
Reports To: Manager-Business Intelligence
Company: Etisalat Nigeria
Job Summary:
Support strategic business decision-making through provision of useful, accurate and up-to-date quantitative and qualitative intelligence; robust data analytics; operations reporting; and post-implementation analysis of launched products and services
Principal Functions:
• Prepare business reports on subscriber numbers, traffic and revenue (monthly, weekly, daily and ad hoc)
• Provide actual and forecast data on monthly churn, returnees and closing numbers based on NRGE days
• Conduct robust data analysis and analytics to understand customer behavior and for customer profiling
• Conduct regular analysis of competitors' market share and value share; identify gaps and opportunities; and proffer recommendations for the attention of the Manager-Business Intelligence
• Generate performance reports on the performance of the Products and Services division
• Carry out trends analysis on consumer patterns and behaviours to guide business decisions
• Ensure all post-implementation analyses of launched products and services are carried out within stipulated timelines
• Produce reports on current business drivers and monitor growth or otherwise
• Forecast and track marketing and sales trends
• Produce monthly reports on KPIs (ARPU, subs, revenue, market share)
• Co-ordinate and review forecasts and projections for subscriber airtime usage, Minutes of Use analysis, call distribution patterns, international call routes, roaming and revenue
• Perform any other duties as assigned by the Manager-Business Intelligence
Educational Requirements:
Bachelor's degree in the Social Sciences, Economics, Statistics, Mathematics, Computer Science and/ or Business Management
Experience & Skills:
Between two (2) and five (5) years' directly relevant post-NYSC work experience in a business analytics-related function
Ideal candidate must be able to demonstrate:
• Good knowledge of SQL
• Excellent/ expert-level working knowledge of and proficiency in use of Microsoft Excel, Microsoft Access, Powerpoint and Burst presentation
Apply on or before 3rd August 2012.
Business Intelligence Specialist - Lagos Job (http://www.jobnavy.com/job/6064/business-intelligence-specialist-lagos-job-at-etisalat-nigeria/)