Job Title: Customer Relationship Officer, Jabi
Job ID: 345782
Location: Abuja, Nigeria
Organisation: Standard Chartered Bank Plc
Sector: Banking and Finance
Job Description:
1. Develop and execute sales program and activities to achieve the value centers sales targets
2. Provide personal financial planning services to customers as well as handle customers enquiries and complaints
3. Review credit applications for wealth facilities
Key Roles & Responsibilities:
1. Submission of weekly and monthly sales figures and projections. Rendering SOP's , KPI, call memos, call plans and other weekly activity reports
2. Cross selling of products and referring business opportunities to other units of the bank
Generate new business to achieve defined sales targets
. Value centre and banks overall profitability
. Customer referral to other business units
Maintain customer loyalty
Qualifications & Skills:
B.Sc in any discipline with banking experience in sales and relationship management
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required
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Customer Relationship Officer Job (http://www.jobnavy.com/job/6710/customer-relationship-officer-job-at-standard-chartered-bank-plc/)