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JOBS => Nigerian Jobs => Sales and Marketing Jobs => Topic started by: jobnavy on Aug 13, 2012, 06:30 AM

Title: Customer Relationship Officer Job at Standard Chartered Bank Plc
Post by: jobnavy on Aug 13, 2012, 06:30 AM
Job Title: Customer Relationship Officer, Jabi

Job ID: 345782

Location: Abuja, Nigeria

Organisation: Standard Chartered Bank Plc

Sector: Banking and Finance

Job Description:

1.  Develop and execute sales program and activities to achieve the value centers sales targets

2.  Provide personal financial planning services to customers as well as handle customers enquiries and complaints

3.  Review credit applications for wealth  facilities

Key Roles & Responsibilities:

1. Submission of weekly and monthly sales figures and projections. Rendering SOP's , KPI, call memos, call plans and other weekly activity reports

2.  Cross selling of products and referring business opportunities to other units of the bank

Generate new business to achieve defined sales targets

. Value centre and banks overall profitability

. Customer referral to other business units

Maintain customer loyalty

Qualifications & Skills:

B.Sc in any discipline with banking experience in sales and relationship management

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required

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Customer Relationship Officer Job (http://www.jobnavy.com/job/6710/customer-relationship-officer-job-at-standard-chartered-bank-plc/)