Job Title: Desktop Support Engineer (Level 2)
Location: Lagos, Nigeria
Organisation: Mara Ison Technologies (member of Mara Group of Companies)
Experience: 3-5 Year experience
Qualification:
Minimum diploma in Information Technology or related Field from a reputable institute
Mandatory Skills :
• Experience in a similar position from a reputable organization
• Experience with workstation/ Desktop support
• Extensive knowledge of windows XP professional and Windows 7
• Microsoft Office 2003, 2007 and 2010 suites
• Good MS Outlook Knowledge (Mail Configuration and Backup of PST)
• Basic Knowledge of Printer Hardware & Configuration
• Good Networking Knowledge (Crimping, N/W Configuration)
• Good Knowledge of Active Directory, DNS,DHCP
• Knowledge of File & Print Server
• Excellent hard ware and software troubleshooting knowledge
• Knowledge of troubleshooting Laptop's Wi-Fi connectivity
• Knowledge of Video conference system
• Desktop/laptop deployment experience
• Knowledge of systems software to determine if a malfunction is in the hardware or in the soft ware
• Ability to work in a diverse multicultural environment
• Excellent communication, analytical and writing skills with the ability to participate in a Team
Additional Knowledge and skills:
• Helpdesk Management
• ITIL
Level-2 Desktop Support Engineer Job (http://www.jobnavy.com/job/7105/level-2-desktop-support-engineer-job-at-mara-ison-technologies/)