Job Title: Director Human Resources, West Africa
Location: Nigeria / Ghana
Organisation: Huawei Technologies Co. Nig. Ltd.
Requirements:
• University Degree holder in Human Resources.
• More than 10 years Senior HR management and training experience.
• Proficiency in all employment-related laws and regulations in West Africa Region.
• Self-motivated, decisive and result-oriented.
• Strong analytical ability and good business sense.
• Must demonstrate good knowledge and experience on managing business partners effectively.
Responsibilities:
• Formulate innovative and cost effective recruitment on full-time, temporary and part time staff for the company in line with business needs.
• Manage human resource business partner(s) on the supply of qualified resources for contact center operations.
• Ensure HR policies and practices are in compliance with local legal requirements, corporate governance, rules & regulations.
• Formulate and implement training plans covering induction, customer service, telemarketing, coaching, management...etc.
• Develop, maintain and manage an effective skill and performance database.
• Develop and manage a performance-linked remuneration and benefit system in line with cost-effective and competitive outsource call center business operations.
• Develop, manage and implement a effective payroll system
General Requirements:
• Experience in a Telecom Engineering Company. Telecoms Vendor or ICT is preferred and is of top-priority.
• Bachelor Degree in Electrical, Computer Science or telecommunications Engineering or relevant Degree as applicable
• Good Customer service orientation, communication skills, good team spirit and has ability to work independently
• Should be ready to work under pressure in all kind of working condition.
• Proficient in Microsoft office (word, excel and Power Point)
• Applicants should be open to learning new skills and technology
• Self-motivated, flexible, enthusiastic and fluent in English both oral and written
• Must be ready for international project to the other African countries.
• Successful applicants should be Goal-oriented with good interpersonal and communication skills, and be a very good team player.
• The successful applicant should be good at information gathering and analysis
Deadline: 04 September, 2012.
Director - Human Resources Job (http://www.jobnavy.com/job/7582/director-human-resources-job-at-huawei-technologies-co-nig-ltd/)