Job Title: Admin Manager and HR
Location: Nigeria / Ghana
Organisation: Huawei Technologies Co. Nig. Ltd.
Requirements:
• University Degree holder.
• More than 5 years HR management experience in large organization
• Demonstrate good experience and knowledge on HR management in contact center environment
• Previous management experience in managing large-sized outsource and multi-language contact center operations an advantage.
• Excellent written and spoken English.
Responsibilities:
• Establish and manage a HR team consisting of Recruitment and Staff Relations.
• Recruit ,management, administration operation staff in line with business needs. (Cost, Quality and Time).
• Develop and maintain a skill and performance database and collaborate with relevant senior managers on staff career development and training plans.
• Formulate performance-linked remuneration and benefits in line with requirements for operating cost-effective and competitive outsource contact center business.
• Compile and maintain an effective HR manual as well as HR & performance related records.
• Ensure implementation of effective and efficient salary/benefits/leave administration as well as the payroll processes and system.
• Ensure HR policies and practices are in compliance with legal requirements and internal governance.
• Adapt regional & international operating processes, best practices and customer requirements to identify, plan and implement HR improvement plans to achieve long term benefit for the company.
• Prepare HR reports for management review and decisions.
Deadline: 04 September, 2012.
Admin / HR Manager Job (http://www.jobnavy.com/job/7584/admin-hr-manager-job-at-huawei-technologies-co-nig-ltd/)