Job Title: Assistant Sales Manager
Job ID: 352107
Location: Nigeria
Organisation: Standard Chartered Bank Plc
Sector: Banking and Finance
Job Description
• Develop and implement strategies to deliver superior sales performance, lead, shape, guide, co-ordinate and control the Direct Sales Rep sales force for the Value Stream.
• Development / execution of Employee Banking strategy, sales programs and activities to achieve the New business sales target and tracking of sales performance from payroll products. Achievement of agreed Payroll sales & fulfillment of payroll accounts and bundled products using the new business sales executives.
• To achieve the sales target, business strategies, design and implement tactics agreed in annual budget plans by executing the sales business plan of Employee Banking
• To assist in developing awareness for Payroll, collaborate with Wholesale Banking and SME Businesses to increase customer base by leveraging on their corporate customer base.
• Organize various sales initiatives e.g. seminars, presentations, social / club engagements, sponsorships, promotions to better position bank and increase Consumer Transactional Banking (CTB) visibility
• To achieve balanced growth of the business by growing the number and quality of Payroll accounts and products on offer to clients
• To monitor acquisition, growth and relationship management of Payroll Employers/Employees
• Managing Direct Sales team leaders, increasing team productivity and checking attrition.
• To ensure effective delivery of products and services to Payroll customers
Key Roles & Responsibilities:
• Accountability for the strictest compliance with internal guidelines issued at both group and country level for sales model classification, HR, L&C, Finance, credit and operational risk, SQ, Training and certification
• Awareness and strictest compliance of all external, in-country, FSA regulations and other relevant Laws
• Endorse/develop/support, monitor, grow DSR sales channels in active collaboration with the businesses and relevant stakeholders.
• Management of recruitment, training, maintaining and optimising (attrition included) a team of Team leaders/Managers and Direct Sales Representatives and maintaining complete personnel records.
• Territory Management in the Direct sales environment – market conditions, competitor analysis and activities and demographics
• Comprehensive performance management on the whole channel ( People, systems & methods)
• To sales manage Team Leaders and by extension DSRs providing them with support, training, ESAU objectives, monitoring and measuring their performance and control the payment of incentives
• Ensure training standards laid down at group and country level including those relating to compliance are met
• To drive motivate and inspire Team leaders to achieve their planned sales activities and target
• Responsible for managing opportunity and risk associated with Direct Sales
• To achieve volume and value targets in order to contribute to the overall goals of the Bank
• To ensure that own area of operation is alert to money laundering/fraudulent activities.
• To adhere strictly to the Bank's code of conduct and to ensure that the channel similarly complies
• Ensure customer service quality and complaints are handled promptly and efficiently to the satisfaction of customers. At the same time ensure that the process of monitoring the above is clearly defined.
• Follow adequate processes in sales function and structure to prevent mis-selling, mis-representation, fraud and adhere customer protection principles.
• Be an effective agent of change and a role model for talented managers throughout the Bank
• Ensure that effective arrangements are in place within job holders area of business responsibility for the prevention of money laundering in line with Group policy and standards, local legal and regulatory requirements, based on guidance from the country MLPO. In appropriate communication with staff, emphasize the need for all employees to know and adhere to the money laundering guidelines
Accountability for file approval and error -free file rate
AML /KYC Clause
Ensure that you remain alert to the risk of money laundering and assist in the Bank's efforts in combating it by adhering to the principles in relation to: "Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers"
Ensure that DSRs are trained in combating money laundering
Qualifications & Skills:
•First Degree
•Seven years Banking experience
The following are compulsory:
•Thorough knowledge of Bank's products and services
•Sales experience a proven new business achiever
•Excellent interpersonal and networking skills, internally and externally
•Strong sales and relationship building skills
•Negotiation skills
•Impeccable communication Skills
•Assertive personality
•Computer literate
•Team Leader
•People management skills
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Hint: Enter the 'Job Title' as Keyword.
Assistant Sales Manager Job (http://www.jobnavy.com/job/8595/assistant-sales-manager-job-at-standard-chartered-bank-plc/)