Stanbic-IBTC Bank Jobs: Client Care - 2

Started by naos, Jan 11, 2011, 03:14 PM

naos

Standard Bank is a leading global emerging market bank. Stanbic-IBTC Bank currently has the following vacancy available in Nigeria:

Job Title: Client Care - 2
Job ID: 6395
Location: Nigeria – Lagos
Division: Operations
Position Operations
Employment Type: Full Time - Permanent

Job Purpose:
To provide product and business support to corporate customers on all account management dynamics in line with CIB and TPS strategy, vision and values

Required Skills and Qualifications:
•   Minimum of a 2.2 B.SC degree in a business related discipline
•   Minimum of 6 years Customer service , branch and banking operations experience in a senior officer/Team leader position
•   Experienced & multi-product discipline
•   Ability to gain and maintain an in-depth knowledge of :
•   Cash Transaction and management Services,
•   Trade operations and services
•   Customer care
•   Cheque Clearing cycles and operation
•   Customer account maintenance dynamics
•   Other internal transaction operational processes
•   Proficiency in the use of MS Office Suite (Excel, Power Point, Word, Outlook)
•   Good Knowledge of Equinox Banking Application
•   Knowledge of banking products, account opening requirements and services, deposits, liquidity management (sweeping capabilities and rules), and other liability instruments.
•   High customer service experience, ethic and responsibility
•   Strong written, verbal communication skills and product/client presentation skills
•   Good knowledge of Microsoft Office – (Word)
•   SWIFT operations

For more information and application: Stanbic-IBTC Bank Job Vacancies

reminder

Apply for this position in time if interested and qualified because it can close anytime.