Customer Care Officer Job in Nigeria at a Multinational Company

Started by Jobrib, Dec 20, 2012, 07:30 AM

Jobrib

Job Title Customer Care Officer

Company: a Multinational Company

Responsibilities:

•   To develop rapport with the customer base, greet by name, have knowledge of account ownership.

•   Maintain position of trust and responsibility by keeping all customers business confidential.

•   To follow code of business and ethics and other related policies, maintain ethical and friendly behavior at all times.

•   Be responsive and timely with correspondent and problem resolution displaying a caring attitude.

Qualifications and Experience:

•   A degree from a reputable higher institution.

•   Must not be more than 27 years.

•   1-2 years experience needed.

•   Must have excellent communication skills, very fluent, conversant, cheerful and tolerant.

•   Ability to work to tight deadline.

Deadline: 28th December, 2012

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