General Manager, Enterprise Technical Lead Job at MTN Nigeria

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Job Title: General Manager, Enterprise Technical Lead

Job ID: 1934

Location: Lagos, Nigeria

Organisation: MTN Nigeria Communications Limited

Job Description:

•   Monitor regulatory requirements and its impact on day-to-day product management.  

•   MANCOM support of the enterprise strategy and other significant business unit

•   NWG, IS, Group Enterprise Business Unit

•   Multinational Companies and Strategic partnerships.

•   Work closely with ES Marketing Team to conceptualize, plan and develop products

•   Responsible for product support infrastructure (e.g. post sales, billing, collection..etc) and vendor management

•   Product Development and Engineering: drive and coordinate with Network, IS, helpdesk and customers support

•   Provide inputs to engineering planning and network teams to size up the technical specification, network, bandwidth, systems and hardware acquisition for new products, services and features development

•   Monitor and manage internal costs to ensure profitability vis-à-vis internal products' and competitors' pricing

•   Support in business case analysis together with GM, Enterprise Markets

•   Provide technical product expertise and advice to Sales and Marketing to ensure that activities and campaigns are attuned to resolving problems or meeting objectives in a cost-effective manner.

•   End-to-End technical support for ES customers (SME & Corporates)

Job Conditions:   Significant local and international travel to other MTN Group Operations and other destinations as determined by business requirements.

Reporting To: Chief Enterprise Solutions Officer

Required Skills:

•   Minimum of15 years working experience

•   10 years relevant industry experience with minimum of 5 years experience in business service delivery in Africa/ME region

•   8 years managerial experience

Employment Status: Permanent

Qualification:

•   Business/Science degree with some commercial higher level qualification preferred.

•   Possession of post graduate degree (MBA ) will be an advantage.

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