New Media Officer Job at MTN Nigeria

[Jobrib]

Job Title: New Media Officer

Job ID: 1941

Location: Lagos, Nigeria

Department: Corporate Services

Organisation: MTN Nigeria Communications Limited

Job Description:    

•   Understand  the use of new media for stakeholder engagement and competitive advantage.

•   Manage social media consultants for development and execution of strategy to corporate social media use.

•   Drive monitoring and tracking of MTN on new media platforms, provide ongoing analysis and reports to the relevant business units.

•   Engage middle to senior management towards integrated business engagement in social media space.

•   Serve as new media champion within MTNN and promote active staff adoption of new media for connection and collaboration.

•   Develop and quality assure bespoke content for MTN new media platforms.

•   Drive MTNN presence and dialogue on social networking sites including Facebook, Twitter, YouTube and other similar community sites, posting relevant blogs, and seeding content into social applications as needed.

•   Monitor and track MTN on new media platforms, provide ongoing analysis and reports to the relevant business units.

•   Identify perception management opportunities in the  new media space and raise critical issues for speedy resolution.

•   Generate informative and insightful reports about MTNN activity and mention same  in the social media space.

•   Identify  and develop  bespoke content on new media that engages savvy internet stakeholder groups  and aligns with  MTN corporate speak .

•   Develop reader-friendly content that communicates relevant corporate objectives and important customer information to foster articulation of the  MTN point of view and engender  empathy towards the MTN brand.

•   Interface with Marketing, Customer Relations, Sales & Distribution, Enterprise Solutions, Corporate Services and other customer-facing/brand-building business units to drive customer education, acquisition and retention initiatives.

•   Work closely with consultants to track, monitor and analyse online conversations about MTN in new media space.

Job Conditions:   

•   Standard MTN working conditions.

•   May be required to work extended hours.

Reporting To: Senior Manager, Corporate Communications

Required Skills:   

•   First degree in a relevant  discipline.

•   4 years work experience in corporate communications

•   Ability to interpret and implement Communications strategy

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