Female Customer Service Executive Job at Timekeepers International Ltd

Started by Jobrib, Mar 19, 2013, 04:30 PM

Jobrib

Job Title: Female Customer Service Executive

Location: Abuja

Organisation: Timekeepers International Ltd

Our company was set-up with the aim of importing watches, jewellery and accessories from some of the world's leading brands for the purpose of distribution and retailing primarily in Nigeria west Africa.  We serve as representatives to some of the world's best known brands acting as managers of their brands in the territories covered.

Responsibilities:

•   Handle Sales and stock

•   Deal directly with customers either by telephone, or face to  face

•   Respond promptly to customer inquiries

•   Handle and resolve customer complaints

•   Obtain and evaluate all relevant information about After-sales services and complaints

•   Keep records of customer interactions and transactions

•   Manage administration

•   Communicate and coordinate necessary information to Head office and other outlets

•   Follow up on customer interactions

Qualifications and Requirements:

•   Minimum qualification in SSCE and OND.

•   Entry level

•   Ability to work with less supervision

•   Experience in sales

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