NRO Customer Project Manager Job at a Global Telecommunications Company

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Job Title: NRO Customer Project Manager

Scheme: Telecoms Recruitment

Organisation/Client: a Global Telecommunications Company

Recruiter: Phillips Consulting Limited

Functional Role:

The role of an NRO Customer Project Manager (CPM) is:

• To manage NRO customer projects

• To secure that the project goals are met

• That the customer's expectations are fulfilled

• That the customer relation is handled in the best possible way within the scope of the contract.

• To generate additional sales

Responsibilities:

•   The NRO CPM is responsible for all project activities during the project phases his / her assignment applies to.

•   The responsibility mainly consists of planning, setting up, and executing the project activities, ensuring that the project goals are met and that the customer's business requirements are fulfilled

•   The NRO CPM has the overall responsibility to achieve the project goals with respect to functions, time and budget, and for the progress of the project. He/she administrates plans, risk handling, resource issues and reports to the project sponsor

•   The NRO CPM should also manage the customer relation and the customer's expectations and thus handle changes together with the requirements for the projects as described in the project specification.

•   Handling expectations is extremely important to get a satisfied customer.

Human Skill Requirements:

•   English

•   Consultative skills

•   Cooperation

•   Drive Change

•   Diversity awareness

•   Share knowledge

•   Presentation skills (oral and written)

•   Interpersonal communication

•   Influencing Skills

•   Business Understanding

Professional Skill Requirements:

•   Good knowledge of project/programm management methodologies and tools                                                          

•   Exact technical requirements to be specified according to the need:

Specific Competence:

•   MS Project

•   Other Project management tools (optional)

•   PROPS (Optional)

Note: This position is a three-month contract position and is renewable subject to availability and performance.

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